Privacy Policy

Last updated: January 2025

Greensouls OÜ (Estonia) and Greensouls Europa SL (Spain) are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable national legislation.

1. Data Controller

Greensouls Europa SL — Paseo de la Castellana 91, 4º I, 28046 Madrid, España. Email: greensoulsou@gmail.com Greensouls OÜ — Sakala tn 7-2, Kesklinna linnaosa, Tallinn, Harju maakond, Estonia.

2. Data We Collect

We collect information you provide directly to us, such as: • Name, email address, company name when you contact us via the contact form. • Usage data collected automatically when you visit our website (IP address, browser type, pages visited). • Cookie data as described in our Cookie Policy.

3. How We Use Your Data

We use the information collected for: • Responding to your inquiries and communications. • Sending you information about our services if you have consented. • Improving our website and services. • Complying with legal obligations.

4. Legal Basis for Processing

We process your data on the following legal bases: • Consent (Art. 6(1)(a) GDPR) — for marketing communications and non-essential cookies. • Contractual necessity (Art. 6(1)(b) GDPR) — when processing is necessary for providing services. • Legitimate interests (Art. 6(1)(f) GDPR) — for website analytics and security.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form data is retained for up to 2 years.

6. Your Rights

Under GDPR, you have the right to: • Access your personal data. • Rectify inaccurate data. • Request erasure ('right to be forgotten'). • Restrict processing. • Data portability. • Object to processing. To exercise these rights, contact us at: greensoulsou@gmail.com

7. Third-Party Sharing

We do not sell your personal data. We may share data with trusted service providers (hosting, email) under data processing agreements that comply with GDPR.

8. International Transfers

If data is transferred outside the EEA, we ensure adequate safeguards are in place in accordance with GDPR Chapter V.

9. Contact & Complaints

For privacy enquiries: greensoulsou@gmail.com You have the right to lodge a complaint with your national supervisory authority. In Spain: Agencia Española de Protección de Datos (www.aepd.es). In Estonia: Andmekaitse Inspektsioon (www.aki.ee).